FAQs

Okay, I need some Full Circle Bakes in my life… how do I order?

Our bakery is open for customers every Saturday from 10am until we sell out (usually mid-afternoon). We don't offer preorders for collection, or custom orders outside of our shop days.

We have a small team, so occasionally we do need to shut the shop for a week. The best thing to do is check out our Instagram page, as this always has the most up to date information!

Occasionally, we will have additional pop up events or postal drops for those further afield. We’ve not got anything in the pipeline at the moment but if you keep an eye on our social media and sign up to get our emails, you’ll be among the first to know what’s happening. Pinky promise.

 

I run a cafe/coffee shop/restaurant/insert business here - can I stock your bakes?
We’ve got limited availability for wholesale clients at the moment, but it’s definitely something we can talk about in the future! For more information, check out our dedicated wholesale section and sign up to the wholesale mailing list.

How long will the baked goods last?
If you have the willpower to not eat them all at once, we salute you! You can store your bakes in an airtight container at room temperature, and we’d recommend eating them within 3 days so you can enjoy them fresh. If you’re not going to eat them within 3 days, we’d recommend popping them in the freezer until you’re ready. All of our baked goods are suitable for freezing, just double wrap them in clingfilm, tinfoil or similar for protection.

Can I heat my cookies up?
Yes, we strongly recommend that you do! The heating information will be included in your order, but here it is again in case you’ve misplaced the card…

  • If you’re heating cookies from room temperature, you’ll want your oven to be at 180c and you can cook them for about 5-7 minutes. We definitely don’t recommend microwaving them, because you won’t get the same indulgent gooey texture that makes our cookies special.
  • To heat your cookies from frozen, pop them in a preheated oven at 180c for around 10 minutes. They should be slightly soft to the touch, and the chocolate will be nice and melty.
  • To defrost your blondies and brownies, unwrap them and leave them on the side, they’ll be ready to devour in roughly 60 minutes.
  • If you want to warm up your brownies and blondies, you can pop them in the microwave for a super quick 10-15 second blast - but keep a close eye on them! They’re very gooey, so too long in the microwave will turn them into a total puddle - albeit a very tasty puddle.


Do you make custom celebration cakes?
Nope, sorry! This isn’t something that we offer.

Can I order a custom flavour or box?
Not right now! We have a very small team in a very small kitchen, so we don’t have the capacity to offer this right now. It’s something we’ll maybe look at introducing in the future, though, so watch this space...

I really like my friend and I’d like to get them an amazing gift - do you do gift vouchers?
You have good taste. Again, this is something else that we don’t have the capacity for at the moment due to the incredible demand for indulgent bakes. We’ll be bringing these back in the future though, so keep your eyes peeled.

How many calories are in one of your cookies?
Let’s be real here… you don’t want to know. We’ll put it this way: they are giant cookies, packed to the brim with delicious fillings and they weigh a small ton. They’re definitely not diet-friendly.

It’s my pal/mum/boyfriend/dog/sister/neighbour’s birthday on this very specific date - can I order something for then?
You must really like them. Unfortunately, we don’t have the capacity for custom orders at the moment, but it’s something we are looking at offering in the future.

Do you have gluten-free/dairy-free/nut-free options?
Due to the nature of our kitchen, we cannot guarantee that any of our bakes are gluten-free. There are understandably very strict regulations surrounding gluten-free products and we would never want to put any of our customers at risk. Gluten is an airborne allergen, and we use a lot of flour in our very small kitchen.

The same goes for nut-free, and while we have a variety of options that don’t contain any nuts, the nature of our small kitchen means that we cannot guarantee there won’t be any cross-contamination. We don’t recommend that anyone with a severe nut allergy eats our bakes.

We do have plenty of delicious vegan options for each drop that Jacky has worked hard to develop! Even non-vegans can’t believe they’re dairy-free, so they’re pretty damn good.

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