FAQs
Okay, I need some Full Circle Bakes in my life… how do I order?
Our bakery is open for customers every Saturday + Sunday from 10am until 5pm, or until we sell out. We don't offer preorders for collection, or custom orders.
Why are you only open two days per week?
We have a very small kitchen, and have reached our capacity with how much we can physically make in the space. Our options are to either open multiple days a week with less stock, and sell out within a couple of hours - or save all of that stock for one day, where it takes 7-8 hours to sell out. We feel like it's a better choice to save all of that stock for one day for the moment, however we are currently in the process of kitting out a large industrial unit, which will allow us to open the shop more than two days per week - so watch this space!
I run a cafe/coffee shop/restaurant/insert business here - can I stock your bakes?
Unfortunately we are not able to offer any wholesale orders at the moment!
How long will the baked goods last?
If you have the willpower to not eat them all at once, we salute you! You can store your bakes in an airtight container at room temperature, and we’d recommend eating them within 3 days so you can enjoy them fresh. If you’re not going to eat them within 3 days, we’d recommend popping them in the freezer until you’re ready. All of our baked goods are suitable for freezing, just double wrap them in clingfilm, tinfoil or similar for protection.
Can I heat my cookies up?
Yes, we strongly recommend that you do! The heating information will be included in your order, but here it is again in case you’ve misplaced the card…
- If you’re heating cookies from room temperature, you’ll want your oven to be at 180c and you can cook them for about 5-7 minutes (or until the top feels slightly squishy to the touch) We definitely don’t recommend microwaving them, because you won’t get the same indulgent gooey texture that makes our cookies special.
- To heat your cookies from frozen, pop them in a preheated oven at 180c for around 10 minutes. They should be slightly soft to the touch, and the chocolate will be nice and melty.
- To defrost your blondies and brownies, unwrap them and leave them on the side, they’ll be ready to devour in roughly 60 minutes.
- If you want to warm up your brownies and blondies, you can pop them in the microwave for a super quick 10-15 second blast - but keep a close eye on them! They’re very gooey, so too long in the microwave will turn them into a total puddle - albeit a very tasty puddle. However, if you like your blondies/brownies to have a fudgier texture, pop them in the fridge for 15 minutes before eating!
I really like my friend and I’d like to get them an amazing gift - do you do gift vouchers?
Yes! You are able to buy a gift voucher through our shop page. We offer £10, £25 and £50 gift vouchers, which are sent by email and redeemable at our shop on 276 Cumbernauld Road.
Do you make custom celebration cakes?
Nope, sorry! This isn’t something that we offer at the moment.
Can I order a custom flavour or box?
Not right now! We have a very small team in a very small kitchen, so we don’t have the capacity to offer this right now. It’s something we’ll maybe look at introducing in the future, though, so watch this space...
How many calories are in one of your cookies?
Let’s be real here… you don’t want to know. We’ll put it this way: they are giant cookies, packed to the brim with delicious fillings and they weigh a small ton. They’re definitely not diet-friendly.
It’s my pal/mum/boyfriend/dog/sister/neighbour’s birthday on this very specific date - can I order something for then?
You must really like them. Unfortunately, we don’t have the capacity for custom orders at the moment, but it’s something we are looking at offering in the future.
Do you have gluten-free/dairy-free/nut-free options?
Due to the nature of our kitchen, we cannot guarantee that any of our bakes are gluten-free. There are understandably very strict regulations surrounding gluten-free products and we would never want to put any of our customers at risk. Gluten is an airborne allergen, and we use a lot of flour in our very small kitchen.
The same goes for nut-free, and while we have a variety of options that don’t contain any nuts, the nature of our small kitchen means that we cannot guarantee there won’t be any cross-contamination. We don’t recommend that anyone with a severe nut allergy eats our bakes.
We do have plenty of delicious vegan options for each drop that Jacky has worked hard to develop! Even non-vegans can’t believe they’re dairy-free, so they’re pretty damn good.
Do you post any baked goods?
Unfortunately we are not currently able to post any baked goods. This is because we just don't have the space/time to pack postal orders in our very small shop! We are currently kitting out a large industrial unit, which will allow us to restart postal orders again - so watch this space!