FAQs
Okay, I need some Full Circle Bakes in my life… how do I order?
Our bakery is open for customers every Saturday + Sunday from 10am until 5pm, or until we sell out. We don't offer pre-orders for collection.
You can also order a selection of our bakes online for postal delivery.
Why are you only open two days per week?
We have a very small kitchen, and have reached our capacity with how much we can physically make in the space. Our options are to either open multiple days a week with less stock, and sell out within a couple of hours - or save all of that stock for one day, where it takes 7-8 hours to sell out. We feel like it's a better choice to save all of that stock for one day for the moment, however we are currently in the process of kitting out a large industrial unit, which will allow us to open the shop more than two days per week - so watch this space!
I run a cafe/coffee shop/restaurant/insert business here - can I stock your bakes?
Yes, if you head to our wholesale tab on the website. We provide a wholesale enquiry form that you can fill out! We will get back to you ASAP!
How long will the baked goods last?
If you have the willpower to not eat them all at once, we salute you! You can store your bakes in an airtight container at room temperature, and we’d recommend eating them within 3 days so you can enjoy them fresh. If you’re not going to eat them within 3 days, we’d recommend popping them in the freezer until you’re ready. All of our baked goods are suitable for freezing, just double wrap them in clingfilm, tinfoil or similar for protection.
Can I heat my cookies up?
Yes, we strongly recommend that you do! The heating information will be included in your order, but here it is again in case you’ve misplaced the card…
- If you’re heating cookies from room temperature, you’ll want your oven to be at 180c and you can cook them for about 5-7 minutes (or until the top feels slightly squishy to the touch) We definitely don’t recommend microwaving them, because you won’t get the same indulgent gooey texture that makes our cookies special.
- To heat your cookies from frozen, pop them in a preheated oven at 180c for around 10 minutes. They should be slightly soft to the touch, and the chocolate will be nice and melty.
- To defrost your blondies and brownies, unwrap them and leave them on the side, they’ll be ready to devour in roughly 60 minutes.
- If you want to warm up your brownies and blondies, you can pop them in the microwave for a super quick 10-15 second blast - but keep a close eye on them! They’re very gooey, so too long in the microwave will turn them into a total puddle - albeit a very tasty puddle. However, if you like your blondies/brownies to have a fudgier texture, pop them in the fridge for 15 minutes before eating!
I really like my friend and I’d like to get them an amazing gift - do you do gift vouchers?
Yes! You are able to buy a gift voucher through our shop page. We offer £10, £25 and £50 gift vouchers, which are sent by email and redeemable at our shop on 276 Cumbernauld Road or online.
Do you make custom celebration cakes?
Yes! Please follow this link to enquire!
Can I order a custom flavour or box?
Yes, however - this is only an option we have for large orders. If you believe this describes you, please send in an enquiry here. If you don't wish to place a large order, our shopfront would be the best option for you! While custom flavours wont be available, you can mix and match the flavours we have on sale to your heart's content!
How many calories are in one of your cookies?
Let’s be real here… you don’t want to know. We’ll put it this way: they are giant cookies, packed to the brim with delicious fillings and they weigh a small ton. They’re definitely not diet-friendly.
It’s my pal/mum/boyfriend/dog/sister/neighbour’s birthday on this very specific date - can I order something for then?
Yes! We ship every Wednesday with next day delivery, and offer the entire month's worth of delivery slots! However, if you need something for a more specific date than this, please send an enquiry here, and one of the team will get back to you as soon as possible!
Do you have gluten-free/dairy-free/nut-free options?
Due to the nature of our kitchen, we cannot guarantee that any of our bakes are gluten-free. There are understandably very strict regulations surrounding gluten-free products and we would never want to put any of our customers at risk. Gluten is an airborne allergen, and we use a lot of flour in our very small kitchen.
The same goes for nut-free, and while we have a variety of options that don’t contain any nuts, the nature of our small kitchen means that we cannot guarantee there won’t be any cross-contamination. We don’t recommend that anyone with a severe nut allergy eats our bakes.
We do have plenty of delicious vegan options for each drop that Jacky has worked hard to develop! Even non-vegans can’t believe they’re dairy-free, so they’re pretty damn good.
Do you post any baked goods?
Yes! We have relaunched our postal service.
We have a range of stuffed cookies and blondie trays, and will continue to add a wider selection of our products as the weeks go on. Our orders are shipped out fresh on Wednesdays for next day delivery, to arrive on Thursdays.
Orders must be placed by midday on Tuesday to receive them on Thursday of the same week. Delivery dates are confirmed on the shop/item page.